Work
Case studies.
Research, facilitation, design systems, and service design — each from a different context, together telling a consistent story about how this practice works.
Harvard × Superfriendly
2023
Designing a Practice That Outlasts the Workshop
Six sessions, six participants, one living playbook the team still owns. The interface was a room. The product was a changed way of working.
Calendly
2021–2023
Building Durable Infrastructure Inside an Organization That Won't Hold Still
56 components, 112 designers and engineers, high turnover, no dedicated PM — a system adopted in its first year because it was designed to be embedded rather than imposed.
Methodology
Applied 2019–present
Listening Before You Intervene
A methodology essay on structured listening as a diagnostic for systemic dysfunction — how position-based sampling surfaces the patterns that conventional research misses.
Practice Notes
Ongoing
What the Room Holds
On the somatic and transformative justice roots of this facilitation practice — and what's different about holding space when the stakes are real.